Privacy Policy
At Schoonzicht Facilities B.V., we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This privacy policy outlines how we collect, use, disclose, and safeguard your information when you use our online platform and services, including commercial cleaning, residential cleaning, industrial cleaning, window cleaning, and floor maintenance.
Information We Collect
We collect personal information that you voluntarily provide to us when using our site or when engaging with our services. This information may include your name, contact details, address, payment information, and any other data necessary to fulfill your service requests. Additionally, we may automatically collect certain technical data such as IP addresses, browser type, operating system, and browsing behavior through cookies and similar technologies to improve user experience and service delivery.
Use of Your Information
The personal information we collect is used to:
- Provide and manage the services you request
- Communicate with you regarding your account, service updates, and support
- Process payments and prevent fraud
- Comply with legal obligations
- Improve and personalize our services and website functionality
- Conduct analytics and performance measurement
Legal Basis for Processing
We process your personal data in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR). The legal grounds for processing your data include your consent, the necessity to perform a contract with you, compliance with legal obligations, and our legitimate interests in providing and improving our services.
Data Sharing and Disclosure
Schoonzicht Facilities B.V. does not sell your personal information. We may share your data with trusted third-party service providers that assist us in operating our business and delivering services, such as payment processors, IT service providers, and trusted partners. These third parties are bound by confidentiality agreements and are only permitted to use your data as necessary to provide services to us.
We may also disclose personal information if required by law, regulation, or legal process, or to protect the rights, property, or safety of our company, users, or others.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this privacy policy, including complying with legal, accounting, or reporting requirements. When no longer needed, your data will be securely deleted or anonymized.
Your Rights
Under GDPR and applicable data protection laws, you have certain rights regarding your personal information, including the right to:
- Access the personal data we hold about you
- Request correction of inaccurate or incomplete data
- Request erasure of your data when it is no longer necessary or if processing is unlawful
- Object to or restrict processing of your data under certain circumstances
- Request data portability
- Withdraw consent at any time where processing is based on consent
To exercise these rights, please contact us in writing at our physical address provided below. We will respond in accordance with applicable laws.
Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures are regularly reviewed and updated as necessary.
Cookies and Tracking Technologies
Our online platform uses cookies and similar tracking technologies to enhance your experience, analyze site usage, and assist in marketing efforts. You may manage cookie preferences through your browser settings or as provided by the site. Please note that disabling certain cookies may affect the functionality of the platform.
International Data Transfers
As a company based in the Netherlands, your personal data will be processed and stored within the European Economic Area (EEA). If there is a transfer of your personal data to countries outside the EEA, we will ensure appropriate safeguards are in place to protect your data in accordance with GDPR.
Children’s Privacy
Our services are not directed at individuals under the age of 16. We do not knowingly collect personal data from children below this age. If we become aware that we have inadvertently collected personal data from a child, we will take steps to delete this information promptly.
Changes to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any updates will be posted on our online platform with the revised policy date. We encourage you to review this document periodically.
Contact Information
If you have any questions, concerns, or requests regarding this privacy policy or your personal data, please contact us by mail at:
Schoonzicht Facilities B.V.
27 Veldbloem Street, 3rd Floor
5611 DW Eindhoven
North Brabant
Netherlands
We are committed to resolving any issues you may have concerning your privacy and data protection.